Frequently Asked Questions

ADDITIONAL QUESTIONS

Questions You Want To Know

Here are few most common questions.

How long has the firm been in business?

Smart Search Solutions was incorporated 2008 and started providing services to small to medium sized businesses in 2009.

How long has your staff been working for you?

Our employees have worked for The HR Team between 1 and 9+ years, the average tenure is 5 years.

How do you protect your client information? Where is my business information being stored? And how is it backed up?

All client data is stored on The Smar Search Solutions server. This server is protected by a fire wall; and does not process mail. This increases confidentiality of our client information. Client data is not stored on laptops or home computers.

Do you have client satisfaction and quality control processes? What are they?

Client satisfaction is one of our core values and performance objectives. Our management team emails, calls and visits clients on a regular basis. In addition, clients who engage Smart Search Solutions for projects will receive updates at least 2 times each month.Upon engagement for ongoing HR support, Smart Search Solutions creates a client process manual that outlines the organization’s specific needs and procedures. This is used to ensure that should another person need to step into our shoes for any reason, the information necessary to continue to operate HR is organized and easily accessed.

How can i Communicate with you?

Call us on 040-65536444 between 9am-6pm(IST) on weekdays. You can email us to info@smartsearchsolutions.in 24/7. For sales related queries email us to sales@smartsearchsolutions.in. We are always happy to guide you.
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